At Waja88, your privacy is not an afterthought — it is a core part of how we design and operate our platform. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how we use and protect it, and what rights you have over your own information.
A plain-language summary of what matters most to Waja88 players when it comes to personal data. These highlights do not replace the full policy below.
Waja88 does not sell, rent, or trade your personal information to third-party marketers or data brokers under any circumstances. Your data exists to operate your account — not to generate advertising revenue elsewhere.
Every data transmission between your device and the Waja88 platform is protected by industry-standard 256-bit SSL encryption. Data stored on our servers is encrypted at rest using comparable security standards.
You have the right to access, correct, and request deletion of the personal data we hold about you. Requests can be submitted via live chat or by contacting our support team directly.
We collect only the data necessary to operate your account, process transactions, comply with KYC obligations, and fulfil our responsible gambling duties. No unnecessary personal data is collected or retained.
Where we engage third-party service providers (e.g., payment processors like Boost and DuitNow, fraud detection services), they are contractually bound to handle your data solely for the purpose of providing that service.
Whenever this Privacy Policy changes materially, we will notify registered players via the platform or email before the changes take effect. You will never be surprised by changes to how we handle your data.
As a Waja88 player, you are entitled to the following rights in relation to your personal data. Full details are in Section 9 of this policy.
Request a copy of all personal data we hold about you.
Ask us to correct inaccurate or incomplete personal data.
Request deletion of your data where no legal obligation requires retention.
Object to certain processing activities such as direct marketing.
Receive your data in a structured, machine-readable format on request.
Withdraw consent for marketing communications at any time.
This Privacy Policy (hereinafter referred to as "the Policy") sets out the data processing practices of Waja88 (hereinafter referred to as "Waja88", "we", "us", or "our"), the operator of the online gaming platform accessible at waja88.cam.
This Policy applies to all personal data collected from or about individuals who register an Account on the Waja88 Platform, browse the Platform without registering, or otherwise interact with our services (collectively referred to as "Players", "Users", or "you").
By registering an Account with Waja88, you confirm that you have read and understood this Privacy Policy and that you consent to the collection, use, and processing of your personal data as described herein. If you do not agree to the terms of this Policy, please do not register or continue to use the Platform.
This Policy is to be read in conjunction with our Terms and Conditions and Responsible Gambling Policy, both of which are incorporated by reference.
Malaysian Players: This Platform is operated for users located in Malaysia. All personal data relating to our Malaysian player base is handled with regard to applicable data protection principles and the requirements of responsible gaming compliance.
For the purposes of this Policy, the following definitions apply:
Waja88 collects only the personal data that is necessary for the purposes described in this Policy. The categories of personal data we collect are as follows:
Summary of Data Categories and Purposes:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration Data | Account creation, identity confirmation | Duration of account + 5 years post-closure |
| KYC Documents | Identity verification, fraud prevention | 5 years from submission date |
| Financial Data | Transaction processing, audit records | 7 years (financial records requirement) |
| Gameplay Data | Service delivery, responsible gambling monitoring | Duration of account + 2 years post-closure |
| Technical Data | Security, fraud detection, platform optimisation | 13 months (rolling) |
| Communications Data | Support, dispute resolution | 3 years from last interaction |
Waja88 collects personal data through the following means:
We process your personal data for the following purposes:
Waja88 processes personal data under the following legal bases:
Waja88 does not sell, rent, or otherwise disclose your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection agreements:
No Sale of Data: Waja88 does not and will not sell your personal data to third-party advertisers, data brokers, or marketing agencies. Your data is used solely to operate and improve your experience on the Waja88 Platform.
Waja88 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or accounting obligations. Specific retention periods by data category are set out in the table in Section 3.
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our internal data destruction procedures. Where data is anonymised rather than deleted, the resulting anonymised information may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any identifiable individual.
In certain circumstances, we may retain data beyond the standard retention period where required to comply with a legal obligation, defend or bring legal proceedings, or resolve an ongoing dispute. In such cases, data will be held for no longer than is necessary for that specific purpose.
Subject to applicable law, you have the following rights in relation to your personal data held by Waja88:
To exercise any of the above rights, please contact our Data Support team via the live chat platform or at the email address listed in Section 15. Please note that certain rights are subject to legal limitations — for example, we may be unable to delete data that we are legally required to retain for AML compliance or financial audit purposes.
Response Timeline: We will acknowledge all data rights requests within 5 business days and aim to provide a substantive response within 30 calendar days. Where a request is complex or numerous, we may extend this period by a further 60 days, of which you will be notified.
The Waja88 Platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and collect analytical data about Platform usage. The types of cookies we use are as follows:
You may manage your cookie preferences through your browser settings. Note that disabling certain cookies — particularly strictly necessary cookies — may impair your ability to use key features of the Platform, including secure login and transaction processing.
Waja88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes:
Your Responsibility: While Waja88 takes every reasonable precaution to secure your data, you are responsible for maintaining the confidentiality of your Account credentials. Never share your password with any third party. Use a strong, unique password and enable two-factor authentication where possible.
The Waja88 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21.
If we become aware that we have inadvertently collected personal data from an individual under 21 years of age, we will take immediate steps to delete that data from our systems and close the associated Account. Any winnings or balances associated with an underage account will be withheld pending investigation.
If you believe that a person under the age of 21 has registered on the Platform or that personal data relating to a minor is held by Waja88, please contact us immediately via live chat or the contact details in Section 15.
The Waja88 Platform may reference or display content relating to third-party payment service providers (such as Boost, Touch 'n Go eWallet, GrabPay, Maybank, CIMB, Public Bank, DuitNow, and FPX) in the context of explaining available deposit and withdrawal methods. Any interactions you have with those third-party services — including your use of their applications and the personal data you provide to them directly — are governed by the respective privacy policies of those third parties.
Waja88 is not responsible for the privacy practices of third-party service providers and cannot control how those providers handle your personal data. We recommend that you review the privacy policies of any third-party services you use in connection with your Waja88 Account.
Waja88 reserves the right to update or modify this Privacy Policy at any time. Material changes — those that meaningfully affect how we collect, use, or share your personal data — will be communicated to registered Account Holders via the Platform notification system or by email to the address associated with your Account, no less than 14 days prior to the effective date of the change.
Minor or administrative changes (such as clarifications to existing provisions or corrections to typographical errors) may be made without prior notice. The updated Policy will always be accessible at waja88.cam/privacy-policy and will be identified by the "Last Updated" date at the top of the page.
Your continued use of the Waja88 Platform following the effective date of any amendment to this Policy constitutes your acceptance of the revised terms. If you do not agree to the amended Policy, you should discontinue use of the Platform and request Account closure before the effective date.
If you have any questions, concerns, or requests in relation to this Privacy Policy or the way Waja88 processes your personal data, please contact our Data Support team using the following channels:
When submitting a data rights request, please include your full name, registered email address, Account username, and a clear description of the request or concern. This allows us to locate your data accurately and respond to you efficiently.
We aim to acknowledge all data-related enquiries within 5 business days and to provide a substantive resolution within 30 calendar days, in accordance with Section 9 of this Policy.
Malaysian Players: Our support team operates on Malaysian Time (MYT, UTC+8) and is available around the clock. For players based in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or anywhere else in Malaysia, help is always available — no waiting for overseas business hours.
Have more questions about how we protect your data? Our support team is available 24/7. Visit our FAQ for quick answers, or head to the homepage to explore everything Waja88 has to offer.
For players aged 21 and above only. Play responsibly. Gambling is for entertainment purposes only.